FAQs
Birthday Parties
Q1: How do I book a birthday party?
Head to the Birthday Party section of our website, select the brand of your choice, select a package, and proceed to fill out the information provided. If you have any issues, you can contact us at +965 99991360.
Q2: What information do I need to provide when booking a birthday party?
You will need to fill out the booking information, your contact information, select any add-ons, and input your payment information to reserve a spot.
Q3: How far in advance should I book a birthday party?
You should book your birthday party at least 2 weeks in advance to secure your spot.
Q4: How long does a typical birthday party last?
Depending on the package, a birthday party can last anywhere from 30 minutes to 2 hours.
Q5: Can I bring my own decorations and cake for my birthday party?
Depending on the package policies, you can bring your own decorations and cake for your birthday party.
Q6: Are there any food restrictions or options available?
Each package comes with a selection of different menu items you can choose from. You can also mention your allergies/preferences.
Q7: Can adults attend the birthday party?
Yes, adults can attend the birthday party.
Q8: What activities and attractions are available?
Depending on the brand, there are different activities and experiences you can select from.
Q9: Is there a maximum number of guests allowed?
Depending on the package, there is a maximum number of guests allowed. It can vary from 30-40 children.
Q10: What is the cost of booking a birthday party?
The cost depends on the package selected. Each brand has different types of packages along with different experiences.
Q11. Do you offer discounts on birthday parties?
Yes, we periodically offer promotions, discounts, and special offers on selected products. Keep an eye on our website and subscribe to our newsletter to stay informed about upcoming deals.
Sky Zone:
Q1. What are your packages?
Our packages start from 6.5 KWD for 60 mins, 8.5 KWD for 90 mins, 10.5 KWD for 120 mins and an all-day pass 12 KWD, Toddler 30 mins jump (no socks) for 3 KWD, Toddler 60 mins jump for 4.5 KWD
Q2. Do I have to book in advance?
No, you can always walk into any of our stores and pay in-person!
Q3. Am I allowed to bring my child?
Everyone is welcome! But ages 4 and below must be accompanied by a guardian.
Q4. Is there an age limit for admittance to Sky Zone?
All ages are welcome at Sky Zone. To comply with safety standards, certain attractions are separated by age and size.
Q5. Buy tickets online or in the park?
To avoid lines and ensure your jump time is reserved, it is best to book online. However, you can also buy tickets in the park, as well as add on time in park.
Q6. Are socks required to jump at Sky Zone?
Yes, we sell our patented Sky Socks with our trademark grip on the bottom. They are required while jumping at Sky Zone and you can bring them back on your next visit to reuse as long as they are in good condition.
Q7. Who can sign a waiver?
All Guests must sign a waiver online or upon entry to our parks. Guests under the age of 18 must have their waiver signed by a parent or guardian.
Q8. What is included with my jump ticket?
All attractions are available to enjoy with your jump ticket.
Q9. What are your Birthday packages?
Our Birthday packages include The Teens package, Sky Fly Package, and Ultimate Fly Package.
Make Meaning:
Q1. What is Make Meaning, and what can I expect when I visit?
Make Meaning is a world-class entertainment destination that offers a variety of creative activities for all ages. When you visit, you can expect to engage in activities like glass making, soap making, candle making, ceramics, and plaster coloring in a fun and interactive environment.
Q2. Do I need to have any prior experience or skills to participate in activities at Make Meaning?
No prior experience or special skills are required. Make Meaning is designed to be accessible to everyone, from beginners to experienced crafters. Our expert instructors will guide you through each activity.
Q3. Can I bring my children to Make Meaning? What age groups is it suitable for?
Yes, Make Meaning is a family-friendly destination suitable for all ages. We offer activities that cater to both children and adults, making it a perfect place for family outings.
Q4. Can I host a birthday party or private event at Make Meaning?
Absolutely! Make Meaning is a fantastic place to host birthday parties, team-building events, or private gatherings. We have dedicated event planners who can assist you in creating a memorable experience.
Q5. How long does each craft or activity typically take to complete?
The duration of each activity varies, most activities can be completed within 1-2 hours.
Q6. What safety measures are in place, especially for activities involving glass and hot materials?
Safety is our top priority. We provide appropriate safety gear and guidance for activities involving glass and hot materials. Our staff is trained to ensure a safe and enjoyable experience for all guests.
Q7. Do I need to make a reservation in advance, or can I walk in?
Walk-ins are always welcome, but if you are considering reserving for a birthday party, you can book online.
Q8. What is your exchange and return policy?
There are no refunds for items you start creating. The goods to be exchanged or returned must be in good condition, displayable with their packaging and tags, and accompanied by the original purchase receipt within 14 days from the date of receiving the order.
Infunity:
Q1. What is Infunity, and what kind of entertainment can I expect there?
Infunity is the ultimate indoor family entertainment center. We offer a wide range of exciting rides, arcades, soft play areas, skill redemption games, and merchandise games, providing an exhilarating experience for the whole family.
Q2. What are the age restrictions for Infunity?
Infunity caters to guests of all ages. We have attractions and games suitable for toddlers, children, teenagers, and adults, ensuring that there is something for everyone.
Q3. Is there an admission fee to enter Infunity, or do I pay for each attraction separately?
Infunity typically operates on a pay-as-you-go basis, where you pay for individual attractions or games. We also offer package deals and special promotions to help you get the most out of your visit.
Q4. Can I book birthday parties or group events at Infunity?
Yes, you can! Infunity is a fantastic venue for birthday parties, group gatherings, and special events. We have dedicated party packages and event coordinators to make your celebration memorable.
Q5. Are there any height restrictions for the rides and attractions?
Some of our rides and attractions may have height restrictions for safety reasons. Please check with our staff or refer to our guidelines to ensure everyone's safety and enjoyment.
Q6. Do you offer special accommodation for children with disabilities or special needs?
Yes, we strive to be inclusive and accommodating. Please inform our staff of any specific requirements, and we will do our best to provide a comfortable experience for all guests.
Q7. Is there a designated area for parents or guardians to relax while children play?
We have comfortable seating areas where parents or guardians can relax and watch their children play. You can also enjoy refreshments from our on-site concessions.
Q8. What safety measures are in place at Infunity to ensure a safe experience?
Safety is our top priority. We have trained staff and adhere to strict safety protocols for all our attractions. We conduct regular maintenance and safety inspections to ensure a secure environment.
Q9. Is there a lost and found service in case I misplace something during my visit?
Yes, we have a lost and found service. Please report any lost items to our staff, and we will do our best to help you locate them.
Wonder Zone:
Q1. What is Wonder Zone, and what makes it a true destination for soft play areas for kids?
Wonder Zone is a captivating indoor soft play area designed specifically for kids. It offers a magical environment filled with imaginative play structures and activities that engage and delight children.
Q2. What age group is Wonder Zone suitable for?
Wonder Zone is designed to accommodate children within a specific age range, typically from toddlers to around 10 years old, creating a safe and enjoyable space for them to explore.
Q3. What kinds of activities can kids enjoy in Wonder Zone?
Kids can immerse themselves in a variety of activities, including climbing structures, slides, ball pits, interactive games, sensory experiences, and more, all designed to stimulate their creativity and playfulness.
Q4. Do parents or guardians need to accompany their children in Wonder Zone?
Parental or guardian supervision is typically required, especially for younger children, to ensure their safety and enjoyment.
Q5. Are there any height restrictions for the play structures in Wonder Zone?
To ensure the safety of all children, there might be height restrictions for certain play structures. Please refer to our guidelines or ask our staff for specific details.
Q6. What safety measures are in place at Wonder Zone to ensure a safe play environment?
Safety is our top priority. We have designed Wonder Zone with age-appropriate play equipment and safety features. Our staff is trained to oversee the play area and maintain a secure environment.
Q7. Is Wonder Zone accessible for children with disabilities or special needs?
We aim to be inclusive and accommodating. Please let us know about any specific requirements, and we will do our best to ensure all children can enjoy the magical experience.
Q8. Can I bring my own food or drinks to Wonder Zone?
Unfortunately, food and drink are not allowed inside the play area. Restrictions on outside food and drinks are due to hygiene and safety considerations. It is recommended to check with our staff before your visit.
The Bowl Room:
Q1. What is The Bowl Room, and what makes it a top bowling destination in Kuwait?
The Bowl Room is Kuwait's premier bowling destination, located in 360 Mall. We offer 16 high-tech bowling lanes, a sophisticated billiard section, and a VIP room with private bowling alleys, making it the perfect place for a fun and entertaining experience.
Q2. Is The Bowl Room suitable for all age groups?
Yes, The Bowl Room is designed to cater to all age groups, making it an excellent choice for family outings, group gatherings, and corporate events.
Q3. How do I book a bowling lane or the VIP room at The Bowl Room?
Booking a lane or the VIP room at The Bowl Room is easy. You can book online through our website or contact our reservations team for assistance.
Q4. Is there a dress code at The Bowl Room?
While there is no strict dress code, we recommend wearing comfortable clothing and shoes suitable for bowling. The team will provide you with rental bowling shoes that fit your size for your convenience.
Q5. Is there a billiard section at The Bowl Room, and how can I access it?
Yes, we have a sophisticated billiard section. You can access it by paying separately for billiard games
Q6. Do you offer food and beverages at The Bowl Room?
Yes, we have a selection of food and beverages available, including a menu with a variety of snacks, drinks, and meals to enjoy while you bowl or play billiards.
Q7. Is there a private area for events or parties at The Bowl Room?
Absolutely! Our VIP room with private bowling alleys is an ideal space for private parties and events. Contact our event coordinators to discuss available options and customization. Click here for more information regarding Booking a private event
Q8. What safety measures are in place at The Bowl Room to ensure a safe and enjoyable experience?
Safety is our priority. We have trained staff and follow strict safety protocols. Our equipment and facilities are regularly maintained to provide a secure environment for all guests.
Make Store:
Q1. What is the Make Meaning Store?
Our store is an extension of our world-class entertainment destination, offering a curated selection of DIY craft kits and supplies that allow you to bring the Make Meaning experience into your own home.
Q2. Can I purchase Make Meaning products online?
Yes, Make Meaning offers a range of products and experiences that you can purchase through our online store, making it easy for you to embark on your creative journey from home.
Q3. What types of craft kits and supplies are available in the online store?
Our online store features a variety of products and kits, including soap making, ceramics, and plaster coloring. Each kit contains all the materials you need to create your own artistic masterpieces.
Q4. Are these craft kits/experiences suitable for all ages?
Yes, we offer craft kits that cater to various age groups, ensuring that individuals of all ages can enjoy creative activities. We provide options suitable for kids, teenagers, and adults.
Q7. Are the craft kits/products in the online store the same as the ones offered at Make Meaning's physical location?
The craft kits offered in the online store are inspired by the activities available at our physical location, but they are designed to be enjoyed in the comfort of your own home. They may vary slightly from the in-person experience.
Q8. Do the craft kits come with instructions?
Yes, each craft kit includes detailed instructions that guide you through the creative process step by step. These instructions are designed to make the crafting experience enjoyable and accessible for everyone.
Q9. Can I purchase craft kits as gifts for friends and family?
Absolutely! Craft kits from the Make Meaning online store make fantastic gifts for special occasions or just to brighten someone's day. You can even add a personalized message to your order.
Q11. Do you offer discounts or promotions in the online store?
Yes, we periodically offer promotions, discounts, and special offers on selected products. Keep an eye on our website and subscribe to our newsletter to stay informed about upcoming deals.
Q10. How do I place an order on the Make Meaning online store?
Placing an order is simple. Browse our selection of craft kits and supplies, add your desired items to your cart, and proceed to checkout. Follow the prompts to provide your shipping information and payment details.
Q11. What payment methods are accepted in the online store?
We accept KNET.
Q12. How is delivery handled?
We offer delivery to specific locations around Kuwait. Delivery rates and estimated delivery times will be provided during the checkout process.
Q13. What if I have questions about a specific craft kit or need assistance with my order?
If you have any questions or need assistance, our customer support team is here to help. You can reach out through the contact information provided on our website.
Q14. Can I share my creations from the craft kits online?
Absolutely! We encourage you to share your creations on social media using the hashtag #MakeCreations. It's a wonderful way to connect with our community and showcase your artistic talents.
Q15. Are there any exclusive online-only craft kits?
Yes, we occasionally offer exclusive craft kits that are available only through our online store. Keep an eye out for these special offerings!
Q16. Can I track the status of my online order?
Yes, you will receive a confirmation email once your order is shipped. You can use this information to monitor the progress of your delivery.
Q17. Do you ship outside of Kuwait?
Not yet – we currently only ship locally.
Privacy Policy
Event Terms and Conditions:
Booking Your Event:
A signed contract and a 50 KWD deposit of your anticipated event is required to book your birthday party.
Deposits are not refundable if the party is cancelled 7 days or less prior to the event.
Party Planning:
Our Event Coordinators require the selections of your cake, experiences, catering, and event add-ons 5 days before the date of your event. If selections are not made timely, our Event Coordinators will make pre-selected choices based off of the gender and age of the guest of honor. The default Cake Selection will be a Vanilla chocolate cake. Photos for cake & poster must be sent at least 1 week before the party. No fireworks or any other flammable items are allowed inside the party room. Host should arrive 15 minutes prior to party starting time.
Final Payment:
The remaining balance for your event will be charged on the same day as the event. Any additional charges, including last-minute requests or additional guests, will be charged at the conclusion of the event.
Additional Hour:
There may be another event and end times. If you would like to discuss a longer party, please let us know in advance. Your event coordinator can help make arrangements and review any additional fees with you.
Food & Beverage:
Outside Food or beverages are not allowed to be brought in by guests. We offer a delightful menu from which you are more than welcome to order anything for your event.
Food Allergies:
Kindly inform us in case of any food allergies to take the necessary precautions
Property Damage: The host signing this agreement must be in attendance on the day of the event and is responsible for any damage caused to the property and the orderly conduct of all attending the event. Any damages incurred to our premises, fixtures or equipment will be charged to host. The host agrees to be responsible for any damage done to the function room or any other part of the site by the event invitees, employees, independent contractors, or other agents under the host 's control. Our company will not assume or accept responsibility for conditions beyond its control, damage to or loss of any merchandise or articles left in the room prior to, during, or following the guest's function. To protect our guests, we utilize CCTV in all party rooms.
Cancellation Policy:
All deposits and payments for the party are non-refundable within 7 days.
Date Change Policy:
We can accommodate a date change if the requested date and time are available.
Agreement:
By signing this contract, I agree to all terms and conditions set forth by the above proposal. If I am an agent of the Host, I state that I can enter into this agreement on behalf of the Host. I also authorize Tamdeen Entertainment to charge the above credit card for all expenditures related to my event. Tamdeen Entertainment may charge the provided card for the Initial party deposit and 7 days prior to the event if no other payment option is provided for the remaining balance
Event Terms and Conditions:
Booking Your Event
• To book your birthday party, you must sign a contract and pay a non-refundable deposit of 50 KWD.
• The deposit is not refundable if you cancel your party less than 7 days before the event date.
Party Planning
• You must finalize your selections for cake, experiences, catering, and event add-ons at least 5 days before your party date.
• If you do not make your selections on time, our Event Coordinators will make pre-selected choices based on the gender and age of the guest of honor.
• The default cake selection is a vanilla chocolate cake.
• You must send photos for your cake and poster at least 1 week before your party.
• Fireworks and other flammable items are not allowed in the party room.
• You must arrive at the party venue 15 minutes before the start time.
Final Payment
• You must pay the remaining balance for your event on the day of the event.
• Any additional charges, such as last-minute requests or additional guests, will be charged to you at the end of the event.
Additional Hour
• If you would like to extend your party by an hour, please let us know in advance. Your Event Coordinator can help make arrangements and review any additional fees with you.
Food & Beverage
• Outside food and beverages are not allowed.
• We offer a variety of food and beverage options that you can order for your event.
• Please inform us of any food allergies so that we can take the necessary precautions.
Property Damage
• You are responsible for any damage caused to the property and the orderly conduct of all attendees at your event.
• You will be charged for any damages to our premises, fixtures, or equipment.
• You are also responsible for any damage done to the function room or any other part of the site by your guests, employees, independent contractors, or other agents.
• We are not responsible for conditions beyond our control, such as damage or loss of any merchandise or articles left in the room before, during, or after your event.
• We use CCTV in all party rooms to protect our guests.
Cancellation Policy
• All deposits and payments for the party are non-refundable within 7 days of the event date.
Date Change Policy
• We will accommodate a date change if the requested date and time are available.
Agreement
• By signing this contract, you agree to all of the terms and conditions set forth above.
• If you are an agent of the Host, you state that you have the authority to enter into this agreement on the Host's behalf.
• You also authorize Tamdeen Entertainment to charge the credit card provided above for all expenditures related to your event.
• Tamdeen Entertainment may charge the provided card for the initial party deposit and 7 days prior to the event if no other payment option is provided for the remaining balance.
Additional Clarifications
• The deposit is required to secure your booking and will be deducted from your final balance.
• If you need to make changes to your party details, please contact us at least 5 days in advance.
• We accept all major credit cards.
• If you have any questions or concerns, please do not hesitate to contact us.
